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Managed IT Services in Reading, Berkshire & London

Managed IT Services That Just Work

Proactive IT support, robust security, and strategic technology management for businesses in Reading, Berkshire, London and across the UK.

We become your dedicated IT department. From 24/7 monitoring and helpdesk support to cybersecurity and Microsoft 365 management, we handle everything so you can focus on running your business. No jargon. No hidden costs. Just IT that works.

Cyber Essentials Plus
Microsoft Certified Microsoft Certified
Three Best Rated Top 3 IT Reading 2025
500+
Users Supported
<1hr
Response Time
99.9%
Uptime SLA
7+
Years Experience
<3hr
Resolution Time
24/7
Monitoring
79+
5-Star Reviews
100%
UK Based Team

Everything You Need. Nothing You Don't.

Comprehensive managed IT services designed to keep your business secure, productive, and growing. All included in one predictable monthly cost.

24/7 Monitoring & Security

Round-the-clock monitoring of your systems, with proactive threat detection and response before issues impact your business.

  • Real-time system monitoring
  • Endpoint detection & response
  • Patch management
  • Security incident response

Unlimited Helpdesk Support

Your team gets fast, friendly IT support whenever they need it. No ticket limits, no per-incident charges.

  • Phone, email & portal access
  • Remote troubleshooting
  • On-site visits when needed
  • User onboarding & offboarding

Microsoft 365 Management

Full administration of your Microsoft 365 environment, keeping your team productive and your data secure.

  • User & license management
  • Email security & anti-phishing
  • SharePoint & Teams setup
  • Backup & compliance

Backup & Disaster Recovery

Your data is protected with automated backups and tested recovery procedures. Sleep easy knowing you're covered.

  • Automated daily backups
  • Off-site & cloud replication
  • Regular recovery testing
  • Ransomware protection

Infrastructure Management

We manage your servers, networks, and cloud infrastructure so everything runs smoothly and scales with your business.

  • Server management
  • Network monitoring
  • Cloud infrastructure (Azure/AWS)
  • Performance optimisation

Strategic IT Planning

Regular reviews, technology roadmaps, and proactive recommendations to ensure your IT supports business growth.

  • Quarterly business reviews
  • Technology roadmapping
  • Budget planning
  • Vendor management

Cybersecurity Is Not an Add-On. It's Built Into Everything We Do.

Every managed IT client gets enterprise-grade security as standard. We're Cyber Essentials Plus certified and aligned to ISO 27001, and we help clients achieve their own certifications and compliance requirements.

  • Endpoint Detection & Response (EDR) on all devices
  • Email security & anti-phishing protection
  • 24/7 threat monitoring & incident response
  • Vulnerability scanning & patch management
  • Cyber Essentials & ISO 27001 certification support
Explore Our Cyber Security Services
Cyber Essentials
Plus
Cyber
Essentials
ISO 27001
Aligned

We Practice What We Preach

Our own infrastructure is Cyber Essentials Plus certified and aligned to ISO 27001. We understand security because we live it every day.

IT Support That's Actually Different

We're not just another IT company. We're a Reading-based team that genuinely cares about your business. We answer the phone. We explain things in plain English. We fix problems properly, not just temporarily.

Local to Reading

Based in Portman Road, we're minutes away when you need on-site support. No waiting for engineers to travel from London.

Security First

Cyber Essentials Plus certified ourselves. We practice what we preach and build security into everything we do.

Proactive, Not Reactive

We prevent problems before they happen. Our monitoring catches issues while they're small, not after they've caused downtime.

Transparent Pricing

Fixed monthly cost per user. No hidden fees, no surprise bills, no "that's not included" conversations.

79+ 5-Star Reviews
Microsoft Certified Three Best Rated

Tailored IT for Your Sector

We understand that different industries have different IT needs, compliance requirements, and operational challenges.

Professional Services

Law firms, accountants, consultants

Defence & Aerospace

Secure supply chain, compliance

Construction & Engineering

CAD software, remote sites

Manufacturing & Logistics

Uptime, automation, IoT

Retail & Hospitality

POS systems, Wi-Fi, security

Education & Training

E-learning, student data, GDPR

Nonprofits & Charities

Cost-effective, donor data

Property & Real Estate

Cloud platforms, document management

Simple Process, Seamless Transition

Switching IT providers doesn't have to be painful. We make onboarding smooth and stress-free.

1

Build Your Quote

Use our pricing calculator to build a package that fits your business. Transparent pricing with no hidden costs.

2

Discovery Call

We learn about your business, current setup, and goals. We explain our approach in plain English, no jargon.

3

Smooth Onboarding

We handle the transition from your current provider. Documentation, handover, tool deployment, all managed for you.

4

Ongoing Partnership

Regular reviews, proactive support, and strategic guidance. We become an extension of your team.

Reading, Berkshire & London – Plus UK-Wide Remote Support

Our office is in Reading, but London and the surrounding counties are core markets for us. We provide on-site support across the South East and work with clients nationwide on a remote or hybrid basis.

Reading
HQ & On-site
Berkshire
On-site & Remote
London
On-site & Remote
Hampshire
Oxfordshire
Surrey
Buckinghamshire
Hertfordshire
Kent
Wiltshire
UK-Wide Remote
Remote-only packages available. Many of our clients operate fully remotely or have distributed teams across the UK. We support them entirely through our remote tools and scheduled video calls.

Unit 6, 60 Portman Road

Reading, RG30 1EA

<1hr
On-site in Reading
Same Day
London & Berkshire

Common Questions

Everything you need to know about our managed IT services. Can't find your answer? Get in touch.

Get in Touch
Everything your business needs: 24/7 monitoring, unlimited helpdesk support, cybersecurity, Microsoft 365 management, backup, infrastructure management, and strategic IT planning. One fixed monthly cost per user with no hidden fees.
We respond to all tickets within 1 hour during business hours, with critical issues addressed immediately. Average resolution time is under 3 hours. For on-site emergencies in Reading and Berkshire, we can typically be there same-day.
Absolutely. We're Cyber Essentials Plus certified and aligned to ISO 27001 ourselves. We help clients achieve Cyber Essentials, ISO 27001, and meet GDPR requirements. Security is built into everything we do, including EDR, email security, and regular vulnerability assessments.
We specialise in SMEs with 5-200 employees across Reading and Berkshire. Small enough to give you personal attention, experienced enough to handle complex requirements. Our services scale as your business grows.
We manage the entire transition. We document your current setup, coordinate with your existing provider, deploy our monitoring tools, and ensure zero disruption to your business. Most transitions complete within 2-4 weeks.
Absolutely. While we're based in Reading, we support businesses across the UK. We provide on-site support throughout the South East, and remote-only packages for clients anywhere in the country. Many of our clients have distributed teams or are fully remote.

Ready to Make IT Simple?

Use our pricing calculator to build a package that fits your business, or get in touch to discuss your requirements. No pressure, just straightforward advice.

Cyber Essentials Plus Certified
Cyber Essentials Certified
Microsoft Certified Microsoft Certified
Three Best Rated Top 3 IT Services 2025