So the estimate is honest rather than a black box, here is exactly how it is built. The monthly side uses our real rate card and is precise. Project ranges are indicative bands, because that work depends on scope.
- Managed IT support. £65 per user per month, with a £130 monthly minimum. Volume discounts apply to the support fee: 10 per cent from twenty users, 15 per cent from fifty, 20 per cent from one hundred. A charity discount of 15 per cent and a startup discount of 10 per cent also apply to the support fee.
- Term. A twelve month term is the baseline. Rolling adds 10 per cent, twenty four months takes off 3 per cent, thirty six months takes off 5 per cent. The discounts and term adjustment apply to the support fee before the minimum is checked.
- Detection and response. Endpoint and identity threat detection are included in every package, at no extra line. DSCS Protect 365 adds full defence grade managed security on top of Microsoft 365.
- Add-ons, per month. Microsoft 365 Business Premium £17.60 per user. Server management £85 each. Managed firewall £125 per site, managed WiFi £65 per site. Hosted VPN £11 per user. VoIP £12 per user. Web hosting £30, web maintenance £50. Vulnerability scanning £100. User backup £4 per user, SharePoint and Teams backup £50, server backup £40 each.
- Cyber Essentials, per month. Priced by size. Cyber Essentials is £85, £105, or £125 a month for up to ten, up to fifty, or more users. Cyber Essentials Plus is £265, £295, or £325 a month on the same bands, and includes the base certification.
- Free onsite visit. Any package over £2,000 a month includes a free monthly half day onsite visit.
- One off costs. Microsoft 365 tenant setup £250. DSCS Protect 365 implementation £2,500. Onboarding is £0, £750, or £2,500 depending on complexity, confirmed in the consultation.
- Software and AI, as projects. Small automation from around £2,000 to £10,000. A bespoke build from around £5,000 to £50,000. Legacy modernisation from around £15,000 to £90,000. Genuinely scope dependent, so these are wide on purpose.
- Governance and audit, as projects. An IT and security audit from around £3,000 to £8,000. Compliance readiness from around £6,000 to £18,000. ISO 27001 support from around £12,000 to £30,000.
These figures exist to help you plan. The exact figure is always confirmed in writing after a short consultation, with the scope set out plainly. Software, certifications, and audits are quoted as separate projects.